Shipping & Returns

Shipping

All orders delivered within the UK are shipped by Royal Mail 2nd Class service.
Delivery costs will be calculated at the checkout. However, as a guide they are:

2nd Class

Under £10 is £1.50 postage.
£10 - £40 is £3 postage.
Over £40 is free postage.

1st Class

Under £10 is £2.00 postage.
£10 - £40 is £3.70 postage.
Over £40 is free postage.

We aim to have your order with you within 3-5 working days and proof of postage will be obtained.

If you require express delivery please contact us at and we will do our best to arrange this. However, please note that an additional cost may be incurred.

If there is a delay or problem with your order we will contact you as soon as possible by email or phone.

If you are ordering from outside the UK please contact us for delivery charges.

Returns

We hope you are very happy with your purchase, however if you require a refund or wish to exchange your purchase or you feel it is unsuitable, please return the item in its original condition with labels attached within 30 days of receipt. Packaging and delivery costs are non-refundable.

If returning a product, we recommend that you use a recorded delivery service.

Please contact us for a returns address at admin@alittlebitdotty.co.uk and let us know the item you wish to return.

Payment Terms

Accepted payments are Paypal, American Express, MasterCard, Visa, Googlepay, Applepay

Please note the payee will appear as A Little Bit Dotty Ltd.